Our Agreement

The terms that guide your experience.

Terms of Use

Last updated: August 19, 2025

Welcome to Balloon Weight Company. By accessing our website or using our services, you agree to the following Terms of Use. Please review them carefully.

Acceptance of Terms

By booking a flight or visiting our site, you acknowledge and accept these terms along with our Privacy Policy. We may revise these terms at any time, with updates published on this page.

Service Usage

Our services include hot air balloon flights and related support. You must be at least 18 years old to book, or have parental/guardian consent if under 18. All flights are subject to weather conditions and safety requirements.

Payment and Cancellation

Payment is required at the time of booking. Cancellations made at least 48 hours before departure are eligible for a full refund minus a $25 processing fee. No refunds are issued for cancellations within 24 hours unless flights are canceled due to weather or safety concerns.

Liability

We are not responsible for delays, cancellations, or incidents caused by circumstances beyond our control (such as weather conditions or personal medical emergencies). Insurance coverage is provided up to industry standard limits.

Conduct

All passengers must follow the instructions of the flight crew. Disruptive or unsafe behavior may result in refusal of service without refund.

Intellectual Property

All content, images, and materials on this website are the property of Balloon Weight Company. Any unauthorized reproduction or use is prohibited.

Governing Law

These Terms of Use will be interpreted in accordance with applicable international laws. Any disputes will be resolved under appropriate legal jurisdiction.

For questions, please contact us at [email protected]. Continued use of our services indicates your agreement to these terms.